How to Navigate the New York Home Insurance Claims Process

May 10, 2019

10 May
Homeowners Insurance, Understanding Insurance

How to Navigate the New York Home Insurance Claims Process

by Richard Leon

When you have to make an insurance claim after something happens to your home, you want the process to be simple. After all, you’re already going through enough, and you don’t want the claims process to be another headache. Having an insurance company that values your needs and can reassure you is critical. TSC Direct is committed to providing you with a straightforward home insurance claims process and a personal touch.

Standard insurance companies have about a five-day to eight-day turnaround before you see your check. Our company policy calls for a 72-hour window from accident to claims check, whenever possible. We may even be able to expedite the process further when our insured members promptly return emails, phone calls, and comply with requests promptly.  

TSC Direct understands that getting your check in the shortest time possible is your priority. Regular mail takes a minimum of two or three business days to get to you. For home insurance and any other critical insurance matter, you don’t have time to waste. Once your claim is approved, we will even hand deliver your check to you if circumstances allow.

In keeping with our commitment to exceptional service, we have come up with some tips to navigate the home insurance claims process. Here’s what you need for everything to go smoothly.

Before You Begin the Home Insurance Claims Process

Assess the extent and cost of the damage to your home to ensure that it is worth making a claim. In some cases, where the cost of the repair is close to the cost of your deductible, it may be in your best interest to avoid a claim altogether. Once you have determined the damage is worthy of a claim, contact your insurance company immediately.

Document the Damage

Take pictures and videos of the damage. It is essential to record the damage as quickly and accurately as possible. Be thorough with your explanations but stick to the facts.

Consider All Costs

When you are assessing the value of your claim, make sure you include the following details:

  • Cost of materials
  • Cost of labor for repairs
  • Value of lost items
  • Money spent on alternative living arrangement
  • Lost wages due to missed work
  • Any other expenses as a result of the damage

Fill Out the Necessary Paperwork and Stick to Deadlines

Pay careful attention to the paperwork and when it is due. Fill out the forms completely and correctly to avoid potential delays.

Know Your Rights

Understanding your policy, what it pays for, what it doesn’t, and your deductible can help you make informed decisions throughout the claims process.

New York Home Insurance from TSC Direct

If you are looking for affordable New York home insurance, look no further than TSC Direct. We are a New York insurance carrier that’s been dedicated to meeting the unique needs of homeowners in New York since 1986.

Get your New York home insurance quote right now to learn how much you can save by switching to TSC Direct!

To learn more about our unique approach to insurance,  visit our homepage or contact us today!

For New Yorkers, by New Yorkers
Since 1986, we have offered the most competitive rates in auto and homeowner's insurance in the New York metropolitan area. Why should everything cost more just because we live in the greatest city in the world? Take 2 minutes and get a free quote today.

As  of December 31, 2019 Tri-State Consumer Insurance Company, known by its trade name, TSC>Direct, had admitted assets of $109,367,801 and policyholders surplus of $49,936,957.  Its total liabilities were $59,430,843 including $38,313,944 in reserves.

2020 All Rights Reserved. Tri-State Consumer Insurance Company, a division of Tri-State Consumer Inc., 100 Jericho Quadrangle, Suite 124, Jericho, NY 11753-2702
Providing auto and homeowners insurance to: New York City, Queens, Manhattan, Brooklyn, Bronx, Staten Island, and Nassau & Suffolk Counties in Long Island. Providing homeowners insurance also to: Westchester County and Orange County NY.